Privacy Policy

This page explains our approach to privacy on our website and how it affects you.

Short version

  • We collection anonymous usage statistics about your visits to our website, like which of our pages you viewed.
  • Some third parties like Facebook and YouTube may know you visited this website. We can't control them but we don't believe this knowledge poses any threat to you.
  • If you share personally identifiable information we take care to keep it safe and we'll never share it with others without your express permission.
  • We never share your data with third parties except to help us deliver our own services.

These are just the key points. If you need details, keep reading.

Web analytics

We measure visitors to our website using Google Analytics. This records what pages you view within our site, how you arrived at our site and some basic information about your computer, such as which browser you are using and the size of your screen. All of that information is anonymous - we so don't know who you are; just that somebody visited our site.

Any data collected by Google Analytics that is associated with cookies, user identifiers or advertising identifiers is retained for a period of 26 months.

You can learn more about Google Analytics or opt out if you wish.

Social media embeds

We include certain social media widgets on our website, like YouTube videos and Facebook feeds. To do so we embed code that they provide and we do not control ourselves. To function, their widgets generally know if you're logged in; for example Facebook uses this to say "x of your friends like this".

We do not have any access to that information, nor can we control how those networks use it.

Online bookings

If and when you book a stay via our website we will record specific personal information about you, such as your name and email address.

We also log account and transaction history or accounting purposes, and to monitor our business activities.

We use Booking.com to provide and manage our online bookings. Your personal information will therefore be shared with them for the purposes of making your booking. You can read their privacy statement on their website.

YouTube videos

We host the videos we produce on YouTube and embed these videos on our website. To do so we embed code that YouTube provides and we do not control ourselves. Because of this, YouTube may receive information about you such as which web browser you are using, or which YouTube account you are currently logged into. We do not have any access to that information, nor can we control how it is used.

Things you can do

You have legal control over your personal data, and so you may at any time:

  • get a copy of any personal data we hold about you
  • have any incorrect, inaccurate or incomplete data corrected
  • ask that personal data be erased when it's no longer needed
  • ask that your data is not used for marketing purposes

If you need to do so then please get in touch with us using the details below.

Any questions?

If you have any questions about this privacy policy or your personal data, please write to us by email to info@ashbank-drymen.co.uk or by post to Ashbank B&B, 1 Balmaha Road, Drymen, Loch Lomond, G63 0BX.